TRANSFORM YOUR BUSINESS WITH AILEEN

At Ardanis, We Listen, Then Innovate. With Aileen, our AI-powered platform, we enable businesses to leverage AI effortlessly, delivering transformative solutions that maximise efficiency and drive significant value back into your business. 

Our expert team implements tailored solutions, accelerating your AI journey and ensuring a seamless, cost-effective path to innovation. 

The Challenge in Modern Enterprises

Modern businesses face rising costs, complex workflows, and ongoing pressure to make faster, smarter decisions. Disconnected systems and manual processes cause delays, higher costs, and lower satisfaction. Efficient automation is now essential for scaling and improving productivity. At Ardanis, we don’t just implement AI—we design the right solution to solve the unique challenges your business faces, helping you to streamline operations and drive meaningful results.  

Meet Aileen, The Solution

Aileen

Aileen, our AI-powered platform, transforms business operations by optimising workflows and continuously adapting based on both AI and human input. It streamlines processes, enhances decision-making, and delivers measurable results. More than just automation, Aileen intelligently classifies, prioritises, and routes tasks, helping teams work faster and more accurately.

Seamlessly integrating with your systems, Aileen eliminates disconnected workflows, fragmented data, and manual inefficiencies—empowering professionals to focus on delivering outstanding results. 

Powered by generative AI, Aileen streamlines operations, accelerates decision-making, and drives performance higher than ever. Acting as a key team member, it enhances efficiency, responsiveness, and satisfaction across your organisation, delivering fast, measurable and real-time operational improvements.  

Key features of Aileen: 

Aileen offers powerful features that directly enhance your business operations, empower your teams and boost efficiency.   

  • Streamline Workflows – Automate key processes such as task classification, prioritisation, and routing, ensuring faster resolutions and seamless workflows. 
  • Enhance Efficiency – Reduce manual effort by automating up to 80% of repetitive tasks, enabling teams to focus on higher value work.  
  • Integrate Seamlessly – Connect effortlessly with existing IT systems, CRMs, ERPs, and service desks for a unified approach across your organisation. 
  • Enable Smarter Decisions – AI-driven insights equip your teams to make data-informed decisions quickly and accurately.  
  • Scale Effortlessly – Dynamically adjust resources, ensuring Aileen grows alongside your business needs and enhances efficiency in any scenario.  

Powered By Ardanis​

We leverage our extensive experience to understand complex workflows, then integrate your systems and data to create seamless, intelligent, and intuitive experiences for both employees and customers. 

One example of our AI-powered automation in customer service is Aileen’s ability to classify, prioritise, and route emails, allowing agents to focus on what they do best—building relationships and delivering exceptional service.  

 We empower employees with instant access to relevant knowledge and AI-generated response suggestions, ensuring fast and accurate issue resolution in any business scenario. Our flexible, customisable workflows adapt to your specific processes, maximising efficiency and enabling a smooth transition for your team.  

How much Could Aileen Save you?

Our calculator will show you how Aileen can optimise operations and reduce costs in a call or contact centre setting. Try it now for a first glimpse of the impact we can make on your business.

Tickets per Month: 10,000 tickets
Average Handling Time: 7 minutes
Your Return on Investment:
1 months
Year 1
Tickets Automated: 34,300 Savings:
€2,577,688
Year 2
Tickets Automated: 58,800 Savings:
€2,678,600
Assumptions:
  • Tickets can refer to emails, chat and webforms.
  • Industry average salary of 30,000 p/a in your currency.

Ready to discover how Aileen can evaluate your success? 
Schedule a no-obligation consultation with our team.

Our tailored approach

Our approach helps you to tackle key performance areas, including: 

Ongoing Cost Savings

Aileen continuously maximises the value of your existing technology investments through AI-driven optimisation and learning.

Seamless Integration

Aileen automates complex workflows and integrates effortlessly with your existing systems — including service desks, CRMs, and ERP systems.

Private & Safe

Your data stays secure within your cloud environment — complete with audit trails and optional human oversight to reduce risk and prevent fraud.

Always On

Aileen is available 24/7 — with no downtime, staffing gaps, or productivity loss.

Improve Customer Satisfaction

Enhance customer interactions by delivering precise, context-aware responses that meet expectations at every touchpoint.

Increase Resolution Effectiveness

Ensure customer issues are addressed promptly and effectively, reducing the need for follow-up and maximising overall satisfaction.

Optimise Response Times 

Streamline processes and deliver accurate information swiftly, cutting response times to 30 seconds or less, across all communication channels.

Deliver a Seamless Experience

Provide reliable, high-quality responses consistently, ensuring a smooth and consistent experience for both customers and teams.

Scale with Ease

Adapt effortlessly to shifting demands, guaranteeing optimal performance and reliability, even during peak periods or as your business grows.

Ready to unlock your organisation’s full potential? Contact us today to discover how Aileen and Ardanis can deliver unparalleled ROI and elevate your organisation. With our proven 4-step framework, you can implementation Aileen in just 90 days.   

Why Choose Us?

Aileen is Tailored to Your Business

We understand that every business has unique needs. Aileen is tailored to fit your specific requirements and integrate with your existing systems. We work closely with you to understand and identify customisation areas and map out necessary integrations with your helpdesk software, CRM, and other systems. Additionally, we will define performance goals and KPIs that align with your improvement objectives.  

Data Privacy and Security

At Ardanis, we implement robust data protection measures and adhere to the highest security protocols, ensuring the confidentiality and integrity of your sensitive data. We understand the critical importance of protecting your business and customer information, and we work with you to build solutions that meet the strictest industry standards for data privacy and security

Collaborative Partnership

We believe in building strong, long-term partnerships with our clients. Your feedback and insights are essential to the success of our collaboration, from the initial consultation through to ongoing support. We value open communication and work closely with you throughout the PLAN, DESIGN, and RUN phases of your customised implementation, ensuring a seamless and impactful outcome.

Proven Track Record

We have a proven track record of delivering successful AI solutions tailored to meet the unique needs of businesses across various industries. Our agile, results-driven approach fosters collaboration, customisation, and deep industry expertise, guaranteeing that the solutions we deliver create measurable business outcomes and drive exceptional results.

Cost-Effective Solutions

We understand the critical need for cost-effectiveness. Aileen is strategically designed to streamline processes, automate tasks, and enhance operational efficiency, driving significant cost savings for your business. We ensure that your investment delivers substantial return on investment (ROI) by maximising both short-term and long-term value.

Choose us as your trusted partner in harnessing the power of AI. Experience industry-leading expertise, a tailored approach, cutting-edge AI technologies, and genuine commitment to your success. Contact us today to unlock the transformative potential of AI for your business.  

BOOK A CONSULTATION

See how Aileen, our generative AI solution, can help you save time and money.

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